1) Processing Time
Orders are processed within 1–3 business days after payment confirmation.
2) Delivery Time
Estimated delivery times:
- Domestic orders: 3–7 business days
- International orders: 7–15 business days (if applicable)
3) Shipping Charges
Shipping costs are calculated at checkout based on location and order size. Some promotions may include free shipping.
4) Tracking
Once your order is shipped, you will receive a tracking number via email.
5) Delays
We are not responsible for delays caused by courier services, weather conditions, or customs clearance.
6) Order Confirmation
After placing an order, customers will receive an order confirmation email. Orders will only be processed once payment has been successfully completed.
7) Incorrect Shipping Details
Customers are responsible for providing accurate shipping information. We are not liable for delays or lost shipments caused by incorrect or incomplete addresses.
8) Undeliverable Packages
If a package is returned to us due to incorrect address or failed delivery attempts, the customer may be responsible for reshipping costs.
9) Shipping Partners
We work with reliable third-party courier services to ensure safe and timely delivery of all orders.
10) Lost or Stolen Packages
We are not responsible for lost or stolen packages after they have been marked as delivered by the courier. Customers should contact the shipping provider for further assistance.
